Shipping policy

Shipping Policy:

 

All St. James products are shipped from their factory in Columbia, Mississippi. We take great care in packaging our products, but damage may occur occasionally. Products are shipped via common carriers and are strapped and shrink wrapped to a pallet. Please inspect all delivered goods to your location prior to signing for them. A signature indicates that the goods are received in good condition and there is no apparent damage. Do not sign/accept damaged boxes. You can accept a partial shipment from most carriers. If not, refuse the shipment and make notation on the freight Bill of Lading describing the damage. Contact our office to get instructions on filing a claim.